Support & FAQ
Have questions? We are here to help you get the most out of MarketMonkie.
Frequently Asked Questions
What is MarketMonkie?
MarketMonkie is an advanced, AI-assisted portfolio analysis application designed to help you analyze your investments, track upcoming IPOs, review grey market premiums (GMP), and run custom risk rebalancing models.
How do I set up automated IPO notifications?
Simply go to the IPO list, select the IPO you want to track, and tap the "Subscribe" button. You will receive real-time push alerts on milestone dates (Open Date, Close Date, and Listing Date). Strongly recommended listings (AI Verdict is APPLY) are sent to all users by default.
Is my portfolio data secure?
Yes, security is our top priority. We encrypt all data in transit using HTTPS, and we only pass anonymous transaction records to LLM providers during analysis. We never train public models on your personal financial data.
How do I request account deletion?
You can request account deletion by emailing us at marketmonkie@gmail.com. We will wipe your account, subscription history, and device tokens within 48 hours.
Still need help?
Our support team is available to assist you with account issues, billing questions, or feedback.
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